We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
Thank you for visiting and shopping at asdwarchery.com. Following is our Shipping Policy
Shipment Processing Time
Orders are typically processed in 3 business days (Monday to Friday) of receipt. Customized orders may take longer. Please contact us to confirm the delivery time before your order. The order cut-off time on working days (Monday to Friday) is 00:00 (GMT+8).
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Prices
Shipping costs will be calculated and displayed during checkout. If your order value is over $30, you can get free shipping.
If you need expedited delivery, please contact us at support@asdwarchery.com. We will calculate the extra shipping cost to pay for expedited delivery.
Delivery Estimates
The default shipping carrier is Postal Service, and you can choose to pay extra cost for expedited shipping like Federal Express (FedEx) or United Parcel Service (UPS). Please contact us to get a quote of expedited shipping cost before placing your order.
The delivery time is 1-9 business days (Monday to Friday). Please note that the delivery time may be sometimes extended due to unpredictable events.
Please provide your best contact phone number when placing your order, and make sure your phone is reachable when the shipping company contacts you. In case the shipping company could not reach you, you have to contact the shipping company for re-delivery or self-pickup from your local shipping company.
Delivery Area
We currently only accept orders within the United States and cannot ship to other countries and regions.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
We cover all duties and taxes for shipping to the United States.
Defective, Damages and Lost
We are liable for any products defective, damaged or lost during shipping. If you received your order damaged, please take some pictures and email us at support@asdwarchery.com including your order number. If the product is defective, we will send you a part replacement, a partial or full refund. If the product is damaged or lost, we will send you a new package for free.
Returns Policy
Our Return Policy and Refund Policy provide detailed information about options and procedures for returning your order.
If you have any question about your shipping, please email us directly at support@asdwarchery.com.
